Work At Home-Credentialing Advocate

Job title Work At Home-Credentialing Advocate

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.

The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Sagility has more than 25,000 employees across 5 countries.

Job title:

Work At Home-Credentialing Advocate

Job Description:

Elevate Your Career with Sagility

Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.

Become Part of a Team That S.O.A.R.s!

At Sagility, our culture is built on four core values:

S Spark Curiosity
We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.

O One Team, One Direction
We collaborate across teams and geographies to deliver results that matter.

A Action for Results
We move with urgency, accountability, and purpose.

R Right by the Right Purpose
We act with integrity and always do what's right for members, providers, and each other.

If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R.

values every day.

What You Will Do

As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.

Key Responsibilities

• Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)

• Maintain accurate and up-to-date provider records within credentialing systems

• Track expiration dates for licenses, certifications, and malpractice insurance

• Prepare credentialing and recredentialing files for review and approval

• Communicate with providers to obtain required documentation and resolve discrepancies

• Support audits, accreditation reviews, and compliance reporting

• Ensure adherence to company policies and regulatory standards

• Respond to internal and external credentialing inquiries in a timely and professional manner

• Perform data entry and administrative support related to provider enrollment

What You Bring

Required Qualifications

• High school diploma or equivalent

• Strong attention to detail and organizational skills

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Strong written and verbal communication skills

• Ability to manage multiple priorities and meet deadlines

• Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications

• Previous administrative, healthcare operations, or data entry experience in the healt...