Store Manager

ALL ROADS LEAD TO THIS OPPORTUNITY

The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.

Our employees are students, recent grads, parents, veterans, career changers—who have all found their way to our team.

No matter where you’ve been or what you’re looking for, discover how your road leads to Valvoline.

JOB LOCATION: 6943 W Broadway, MCCORDSVILLE, IN, 46055

ROLE OVERVIEW: What you’ll do to drive success

When you join us as a Store Manager, your personal and professional goals will be fueled by a friendly and collaborative team environment.

Together, we’ll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.

This is a structured leadership development role, designed to build the next generation of Service Center Managers at VIOC.

This is a time-bound, milestone-driven experiencing focusing on readiness for full store leadership.

You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager (SCM) mentor.

This position is a defined pathway to SCM placement.

Your road to VIOC doesn’t require previous automotive experience.

Through a combination of our award-winning training program and your own experience, you will be expected to:

• Lead the customer experience by acting as Manager on Duty, directing team members and coaching while working on the floor to ensure excellent customer service.
  
  This includes performing oil changes and additional services on customer vehicles as necessary
• Build the skills required to lead, develop, and retain a high-performing hourly team.
  
  You should demonstrate measurable improvement in team performance indicators
• Develop foundational competency in store P&L awareness and daily business administration, including opening and closing the service center, reconciling cash and handling deposits, inventory management, labor scheduling for hourly employees
• Participate in structured check-ins with the assigned Area Manager to assess progress against program milestones
• Handle customer inquiries, service recommendations, and complaints in alignment with VIOC’s service standards
• Take on other duties and responsibilities as determined by Valvoline