Area Training Specialist - Affordable Housing LIHTC/HUD

ABOUT QUALITY MANAGEMENT GROUP: We manage communities and living spaces that residents are proud to call home.

We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.

Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction.

Our values have proven that this is only possible through Trust, Respect, Development, Adaptability, and Sustainability.

POSITION SUMMARY As an Area Training Specialist (ATS), you will play a pivotal role in shaping the future of our team and the communities we serve.

This position is responsible for ensuring that new hires are trained efficiently and effectively, contributing to the overall performance goals of the properties.

The ATS will also provide training and coaching for tenured employees, reinforce new company initiatives, and facilitate the transition of new acquisitions into the training process.

A successful ATS is a role model and can perform Leasing Consultant, Assistant Property Manager, and Community Manager tasks for any property in their market or region.

You must also have a strong compliance background in affordable housing programs including but not limited to LIHTC and HUD.

Key responsibilities Onboarding Management: Manage the onboarding process to ensure a consistent and high-quality experience for new hires.Collaborate closely with Regional and Community Managers to assist with and complete the onboarding process for all employees.Conduct regular check-ins with new hires to manage the 90-day onboarding process, ensuring timely and effective execution.

Training and Development: Train new hires on essential Property Management Systems such as Yardi, MaintenanceIQ, Business Intelligence, and other property management software.Stay current on the company's systems, policies, and industry trends to provide relevant training and support.

Support regional training initiatives and tailor programs to meet specific community goals in collaboration with Regional, Area, and Property Managers.

Effectively collaborate with department managers and team members.

Operations Support: Maintain regular communication with the Regional Managers and Directors of Operations to discuss training schedules, needs, and performance goals.Role-play and shadow to provide a hands-on training experience.

Develop training support and follow-up training plans in collaboration with Regional Managers and Compliance for those who do not meet expected performance levels.

Provide one-on-one coaching for employees to help them achieve their goals and improve performance.

Acquisition Support: Assist with new acquisitions and transitions, ensuring a smooth integration into the company's operational framework.Collaborate with the Director of Learning & Development to facilitate workshops and provide one-on-one support for company-wide i...