Manager, Strategic Communications (Technical Transformation)

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You'll Do
As a Project Manager, Technical Transformation on the project, you will:


* Develop and implement an integrated communications and program strategy aligned to leadership priorities and measurable outcomes.


* Create narrative architecture, key messages, and audience-specific communications for executive, government, legal, investigative, and interagency stakeholders.


* Advise senior leaders on stakeholder dynamics, reputational risks, crisis communications, and escalation decisions.


* Translate complex operational information into clear recommendations, executive briefings, performance reports, and management insights.


* Improve business processes, governance, operating rhythms, and reporting mechanisms across the broader team.


* Establish performance measures and monitor progress, risks, dependencies, and opportunities for continuous improvement.

The successful candidate would possess these skills:



* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to mentor and provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact.

Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.

The Project talent model is designed for professionals with specialized skills that align to a current client need.

Team members focus on delivering services to clients, without additional expectations related to business de...