Employment & Education Verification Specialist

Be the next FACE of MRA! Friendly.

Accountable.

Centered on Members.

Engaged.

Thats the FACE Cultureand what we live and breathe here at MRA.

MRA The Management Association is seeking an Employment & Education Verification Specialist to join our team.

In this role, you will support member organizations by conducting employment verifications, education verifications, and professional reference checks to help ensure accurate and reliable candidate information.

You will play a key role in gathering, documenting, and communicating verification results while maintaining a high level of accuracy, professionalism, and customer service.

This position requires strong written communication skills, exceptional attention to detail, the ability to manage multiple priorities, and a willingness to learn and adapt in a fast-paced environment.

Because this is an on-demand role, workload will fluctuate based on member needs and assignment volume, requiring flexibility and effective time management.

Because this is an on-demand role, your workload will shift based on active member assignments, providing flexibility and adaptability throughout the day.

This is not a full-time position.

Responsibilities Conduct employment verifications, education verifications, and professional reference checks using online resources and internal systemsCommunicate professionally with employers, educational institutions, references, members, and internal teams through phone and written correspondenceManage multiple verification cases simultaneously while maintaining quality and turnaround time expectationsAccurately document verification results and maintain detailed records within company systemsNavigate and work efficiently across multiple platforms including Salesforce, Microsoft Office, Teams, and other business applicationsProvide exceptional customer service through timely and professional communicationApply feedback, coaching, and training to continuously improve performance and effectivenessResearch and resolve discrepancies through effective problem-solving and follow-upCollaborate with team members while working independently to meet departmental goals and deadlines Qualifications Excellent written communication skills with strong grammar, spelling, and attention to detailFast and accurate typing and data-entry skillsStrong organizational skills and ability to manage a high-volume workloadAbility to prioritize and multitask in a fast-paced environmentProfessional and customer-focused communication styleProficiency with Microsoft Office (Word, Excel, Teams) and the ability to learn new systems quicklyStrong research, documentation, and problem-solving skillsHighly coachable with a positive attitude and willingness to learnAbility to work independently while contributing to a collaborative team environment Work Environment & Expectations On-demand workload based on member needs and assignment volumeAbility to manage shifting priorities and adjust workflow in real timeFlexi...