Houseperson

Position Summary The Houseperson is responsible for maintaining clean, safe, and presentable guest and public areas throughout the hotel, including corridors, foyers, stairwells, hallways, and vending areas.

This position supports Room Attendants by delivering supplies, removing soiled linen and trash, assisting with room setup, and performing other housekeeping duties as assigned.

Essential Duties and Responsibilities 1.

Maintain compliance with applicable laws, regulations, hotel policies, procedures, safety requirements, and service standards.

2.

Maintain cleanliness and appearance of guest corridors, hallways, stairwells, foyers, vending areas, elevators, and other assigned public areas.

3.

Vacuum, sweep, mop, clean, and spot-clean assigned areas, including walls, doors, carpets, mirrors, room numbers, and elevator surfaces.

4.

Stock linen closets and housekeeping carts with linen, amenities, and supplies and deliver supplies to Room Attendants as needed.

5.

Remove and properly dispose of trash and soiled linen from Room Attendant carts and designated areas.

6.

Use cleaning chemicals and equipment properly and according to product instructions and applicable safety requirements.

7.

Assist with mattress rotation, furniture movement, drapery installation, and other housekeeping projects as assigned.

8.

Prepare, transport, and set up cribs and rollaway beds in guest rooms.

9.

Assist Room Attendants and other housekeeping team members with operational needs to maintain department standards.

10.

Respond professionally to guest questions and provide assistance, directions, and hotel information as requested.

11.

Immediately report suspicious activity, safety hazards, maintenance concerns, or other unusual conditions to the appropriate supervisor or department.

12.

Follow safety procedures in stairwells, fire exits, and other designated areas and assist with guest safety during emergencies as directed.

13.

Turn in all Lost and Found items immediately in accordance with hotel procedures.

14.

Assist with department training and maintain professional communication with guests, team members, and management.

15.

Protect guest, team member, and company property and maintain confidentiality of information entrusted to the position.

16.

Demonstrate and promote KLECH core values and MAD skills.

17.

Attend and successfully complete all required training.

18.

Perform other duties as assigned.

Note: The essential functions listed above are intended to provide a general representation of the duties and responsibilities of the position and are not intended to be an exhaustive list.

Duties and responsibilities may be modified based on organizational needs and as determined by management.

Knowledge, Skills and Abilities Basic knowledge of housekeeping, sanitation, cleaning chemicals, stain removal, and housekeeping equipment.

Ability to follow instructions, safety procedures, product labels, and emergency directions.

Ability to work independently while maintaini...