Manager, Fleet Operations (SWAPP)

The Manager, Fleet Operations is responsible for the day-to-day leadership, coordination, and performance management of all company drivers operating within our Southwest Appalachia region including both day shift and night shift operations.

This role ensures safe, compliant, and efficient transportation of frac sand to wellsites by overseeing driver schedules, Hours of Service (HOS), staffing levels, and operational execution.

Working closely with Dispatch, HR/Recruiting, Safety, and Operations leadership, this position drives driver performance, regulatory compliance, and continuous improvement across all Appalachia fleet operations.

Essential Duties and Responsibilities: Lead all Appalachia-based drivers on day and night shifts, and stay available after hours to support night operations and urgent needs.Manage driver schedules, assignments, and shift coverage to meet customer demand while staying within DOT Hours of Service rules.Monitor driver HOS and logs, and step in early on possible violations and reset needs.Act as the main point of contact for drivers on daily operations, expectations, and concerns, and work with Dispatch to get frac sand to wellsites safely and on time.Work with HR and Recruiting to forecast driver needs and to support hiring, onboarding, and training.Keep drivers following company policy, safety standards, and regulations.

Retain them through coaching and regular communication, and handle performance, attendance, incident, and discipline issues.Work with Safety and Operations on incident investigations, corrective actions, and process improvements.Keep accurate driver records for schedules, compliance, and performance.Act as the main point of contact for carrier partners, covering onboarding, performance and SLA compliance, issue resolution, contract renewals, and record-keeping, working with internal teams.