Senior Stock Controller

Major Responsibilities:

Stock Operations & Accuracy


* Oversee daily stock operations including receiving, transfers, shipments, returns, and stock movement.


* Maintain 100% stock accuracy through regular monitoring and reconciliation of stock discrepancies.


* Process and reintegrate returned or defective products appropriately.


* Lead stock control activities including cycle counts, stock investigations, inventory reviews, and corrective actions.


* Monitor stock performance and support actions to optimize inventory levels, stock availability, and operational efficiency.


* Ensure stockroom organization, storage utilization, and inventory handling are maintained in line with company standards.


* Prepare and maintain accurate stock operation reports for management.

Communication & Coordination


* Act as the key contact point for all stock-related issues at store level.


* Collaborate closely store management, supply chain, logistics, warehouse, and support teams to ensure smooth stock operations.


* Support the sales team by ensuring timely product replenishment and preparing requested items efficiently.


* Participate in store events and product launches through stock preparation and coordination.


* Communicate inventory risks, stock issues, and operational concerns in a timely manner and support appropriate action plans.

Reporting & Systems Management


* Maintain accurate records using inventory management software (e.g., SAP, Cegid).


* Monitor inventory-related KPIs and provide regular reporting to support operational decision-making.


* Support price tag accuracy, display changes, and product tracking.

Training & Continuous Improvement


* Serve as key user and trainer for stock-related systems and processes.


* Train new team members on procedures, updates, and tools.


* Identify opportunities to improve stock processes, inventory accuracy, productivity, and stockroom efficiency.


* Promote best practices and ensure compliance with company policies and operational standards.

Requirements & Capabilities:


* 3-5 years in stock, inventory, or warehouse management (preferably in retail or luxury sector).


* Strong organizational skills and attention to detail.


* Good command of English


* Proficiency in MS Office and stock management systems (Excel, Cegid, SAP, etc.).


* Effective communicator and collaborative team player.


* Ability to work independently and under pressure.


* Attributes: Reliable, proactive, and adaptable with a strong sense of responsibility and service orientation