In Room Dining Server (Part-Time)

About Us

Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

Gathering together was Buckhead's original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests.

Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services.

In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement.

Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Overview

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Essential Duties and Responsibilities


* Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.


* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.


* Set up and deliver all VIP amenities.


* Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.


* Complete all shift side work as outlined in the hotel's operating policies and procedures.


* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.

Report all communication to immediate shift supervisor.


* Perform all cash handling responsibilities in accordance with company policies and procedures.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to communicate well with guests.


* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.


* Ability to transport large trays weighing up to 30lbs.

with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers...