Property Manager

This is supervisory work managing the day-to-day operations of single and multi-family properties, consisting of 500 to 700 units, directly and through subordinate staff.

An employee in this class is responsible for budget preparation and execution, lease enforcement, unit occupancy, tenant relations, and property maintenance.

Work includes supervising a staff involved in managing a housing development, such as lease readings, rent collection, property inspections, property and unit repairs, records maintenance, and resident economic independence programs.

Work is performed with considerable independence of action under the general supervision of the Assistant Director for Housing Management.

Essential Duties and Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work.

Other responsibilities, duties, and skills may be required and assigned, as needed.

Collect rent and other charges from residentsProcess requests for rent adjustments in accordance with established procedures Prepare and monitor annual site budget; monitor expenses according to guidelines Follow-up with delinquent accounts and pursue collections Maintain tenant files and related documents regarding eligibility and rent adjustments Lease units i.e., showing property, reviewing and signing lease, and collecting deposits Conduct tenant orientation and provides information regarding rent schedules, payment dates and property rules and regulationsCollects and/or monitors the bank collection of monthly payments; records delinquencies and accounts in collection Coordinates vacant unit preparation with maintenance staff; recommend capital improvement projects as needed Conducts property inspections, move-in, move-out, housekeeping, and grounds; notes deficiencies and takes appropriate follow-up measures to correct the problem Maintains records of the status of assigned units, i.e., filled, vacant, and anticipated vacancies Conducts evictions and works with security personnel in eviction cases; represents the Authority in court appearances required for eviction cases Respond to after hours emergencies on nights, weekends, and holidays Counsel residents who do not comply with terms of the lease Resolve resident conflicts and complaints in an effort to resolve problems and avoid grievances Recommends evictions for residents who fail to comply with rules and regulations; prepare documentation to support recommendation Participates in hearings and appeals as needed Supervise property management and maintenance personnel Conduct employment interviews and make hiring recommendations Draft performance expectations and counsel employees on goals and objectives; document performance problems according to established policy and guidelines Counsel employee on disciplinary issues; recommend appropriate action as needed Recommend training to professional, administrative, and maintenance staff as needed.

Behavioral Competencies This position...