Customer Service Engineer

Job Requirements

Join us in pioneering breakthroughs in healthcare.

For everyone.

Everywhere.

Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Customer Service Engineer based in Assiut, Egypt and you will be performing installations, start-ups, maintenance, repairs and updates of Siemens medical systems.

Your Role:

•Performing installations, start-ups, maintenance, repairs and updates of Siemens medical systems.

•Communicating and accepting all operative advice from the Customer Care Center.

•Ensuring the proper use of tool & test equipment.

•Assuring efficient management of the spare parts and materials.

•Complying with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare•

•Maintaining highest customer satisfaction, within the framework of Siemens Healthcare, Customer Services.

Work Experience

•Electrical, Electronics, Electro-mechanical or Biomedical bachelor's or master's degree from reputable university or college.

•Fresh graduates or maximum 3 years of experience in radiology field preferably CT and MR.

•Proven track record in similar CS functions from international Healthcare Business.

•Previous work experience at regional level is highly appreciated.

•Advance engineering analytical skills and problem-solving ability.

•Ability to work within a team in a multicultural and dynamic environment.

•Excellent communication skills rounded by a very good command in English.

•High IT affinity.

•Flexibility to travel within Egypt or wider region.

Benefits

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries.

As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing.

Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas.

We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare.

For everyone.

Everywhere.

Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation...