Business Lending Specialist

Job Description Business Lending Specialist Position Title: Business Lending Specialist Department: Economic Prosperity Reports To: Director of Economic Prosperity Location: UHAP FLSA Status: ?Exempt ?Non-Exempt Position Type: ?Full-Time ?Part-Time ?Temporary ?Intern ?Contract Organization Description Hmong American Partnership (HAP) is a social service and community development organization whose mission is to empower the community to embrace the strengths of our cultures while achieving our potential.

HAPs vision is to create profound social, economic, and educational transformation by providing culturally responsive services, housing stability programs, and wellness support for the Southeast Asian and immigrant/refugee populations.

HAPs vision is to reach out to the world with profound social, economic, and educational transformation.

Position Summary Under the direction of the Director of Economic Prosperity, the Business Lending Specialist supports HAPs small business lending operations throughout the full loan lifecycle.

The position provides culturally responsive guidance to applicants and borrowers; underwrites loan requests; maintains accurate loan records and payment schedules; monitors portfolio risk and collections; and responds to account inquiries.

The Specialist also collaborates with the Economic Prosperity team to connect clients with business education, technical assistance, lending products, and other resources that support long-term business stability.

The ideal candidate is accountable, outcomes-driven, and committed to serving Hmong, Southeast Asian, immigrant, refugee, and other under-resourced entrepreneurs.

The position requires strong judgment, integrity, initiative, customer service, and knowledge of small business lending and financial services practices.

Key Responsibilities and Duties Loan Administration and Account Management Conduct client consultations to discuss their financing needs.

Provide technical assistance and consistent communication to loan applicants throughout the application, review, and approval process.

Underwrite loan applications by reviewing credit reports, income documentation, financial information, and other relevant materials for completeness and accuracy.

Assess applicant creditworthiness and loan risk; prepare credit memoranda and present recommendations to the Loan Review Committee.

Maintain complete loan files and prepare and review closing documentation in accordance with lending policies and requirements.

Build and maintain trusted relationships with borrowers through responsive, professional communication and regular account updates.

Monitor loan payments and promptly follow up with borrowers regarding upcoming, missed, or past-due payments.

Communicate with borrowers regarding outstanding documentation and payment obligations in accordance with HAPs lending, compliance, and collections policies.

Notify Accounting of delinquent accounts and coordinate collection efforts across inter...