Quality Assurance Auditor

SUMMARY

Focuses on monitoring, maintaining, and continuously improving vehicle quality performance across critical operational areas, including vehicle build quality, Pre-Delivery Inspection (PDI), and accessory installation processes as performed by the Vehicle Processing Center (VPC) processor.

Must be able to accommodate a rotating work schedule as highlighted below.

PRIMARY RESPONSIBILITIES


* Conducts detailed vehicle inspections on total vehicle build quality, including manufacturer and processor quality, for compliance with Subaru of America (SOA) and Subaru Corporation (SBR) standards, documenting and reporting findings as needed.


* Maintains and applies thorough knowledge of vehicle features and functions to better understand vehicle operations


* Evaluates accessory installation compliance against SOA's standards through observation audits.


* Performs teardown audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie-off points.


* Verifies Vehicle Processing Center (VPC) Pre-Delivery Inspection (PDI) process compliance through observation and test audits.


* Reviews and assesses identified quality concerns, assigning responsibility and disposition with a customer-focused approach in accordance with SOA Shipping Quality Standards.

ADDITIONAL RESPONSIBILITIES


* Performs minor vehicle diagnosis and repairs, reporting results to appropriate stakeholders.


* Supports the training of SOA team and trains VPC processor staff on all facets of PDI, accessory installations, and process audits as needed.


* Participates in new-model-launch-related programs, including vehicle build audits, accessory installation instructions, PDI instructions, and training videos.

REQUIRED SKILLS


* High School Diploma and at least two (2) years of relevant experience in automotive industry related to technical/quality evaluations.


* Associates degree preferred.


* Ability to influence small groups in specific tasks.


* Ability to complete projects without supervision.


* Basic mechanical ability; some specific Subaru knowledge preferred.


* Ability to evaluate quality exceptions impartially and consistently.


* Ability to interact with a variety of individuals, groups, and companies.


* Ability to attend off-site technical training classes.


* Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research.


* Ability to work shift hours and limited overtime (to include weekends) as required.


* Automotive Service Excellence (ASE) certification (ASE Auto Maintenance and Light Repair [G1] or similar certifications, Preferred

EDUCATION/EXPERIENCE REQUIREMENTS: 2 to 4 years' experience and associate's degree preferred.

Automotive Service Excellence (ASE) Certification preferred in absence of an associate's degree.

WORK ENVIRONMENT
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