Sr. Manager, Digital Solutions & AI

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Job Function:
Data Analytics & Computational Sciences

Job Sub Function:
Business Intelligence

Job Category:
Professional

All Job Posting Locations:
Bangalore, Karnataka, India

Job Description:

The Sr.

Manager, Procurement Digital Solutions & AI will sit within the Procurement Digital Solutions & AI organization, and shape the solution bridge between global process objectives and AI-enabled capabilities.

In partnership with the Global Process, Data, IT, and SAAS supplier stakeholders, this role is responsible for translating process objectives into high-level intelligent workflow designs, connecting data and intelligent capabilities across the internal & SAAS-based AI ecosystem, and across end-to-end Procurement to deliver cohesive, and scalable outcomes.

This position will also oversee & manage the delivery against AI roadmaps, ensuring milestones are met and work is executed with quality and discipline.

They will also ensure the on-going effectiveness of agentic-based solutions through both cost & value management.

Key Accountabilities

1) Intelligent End-to-End Workflow Solutioning - 40%

• Define high-level solution patterns for intelligent workflows (end-to-end), including platforms / components, data integration points, orchestration approach, and experience flow.

• Define how SaaS platform AI, internal AI agents/assistants, and an orchestration layer work together to deliver a cohesive human-centered experience.

• Establish clear tradeoffs (build vs.

buy vs.

augment), aligning to feasibility, cost, risk, scalability, and Enterprise standards.

2) Agentic AI Capability Mapping - 40%

• Map business requirements to the right AI approach (e.g., platform-native AI, internal agent, assistant, analytics/ML, document intelligence, retrieval-based knowledge).

• Apply agentic AI principles: agents that plan, use tools, take actions, and execute multi-step workflows (vs.

single-turn chat).

• Recommend fit-for-purpose agentic design patterns (e.g., plan-and-execute, tool-use, reflection, human-in-the-loop checkpoints) to match process risk and automation goals.

• Incorporate human-in-the-loop controls and escalation pa...