DevOps AWS Software Engineer III

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Consumer and community Banking, you will help build, operate, and scale AWS-based production environments (with a focus on EKS/ECS), support secure edge delivery via Akamai, and enable the deployment and ongoing operation of AI enabled services/workflows.

You will be a key contributor to reliability, observability, automation, and operational excellence.

Job Responsibilities



* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems


* Manage, scale, and troubleshoot AWS infrastructure, focusing on containerized workloads running on EKS and ECS.

Provision and maintain infrastructure using Terraform to ensure repeatable, standards-based deployments across environments.

Support and improve CI/CD pipelines for application and AI-enabled feature releases (deployment automation, rollback support, and environment promotion).

Collaborate with engineering teams to implement operational best practices (health checks, readiness, scaling, and resiliency patterns).


* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.


* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.


* Administer and optimize Akamai CDN configurations for performance, caching, and edge troubleshooting.

Implement and maintain Akamai Client Side Protection (CSP) configurations and support web security controls to reduce client-side threats (e.g., XSS/data exfiltration).

Support certificate lifecycle activities (CSR generation, SAN/hostname validation, chain deployment, renewal coordination) and schedule changes to minimize downtime.

Follow secure operational practices around secrets handling, access controls, and vulnerability remediation coordination


* Build and maintain dashboards and alerts using tools such as Splunk and metrics-based monitoring to improve early detection and reduce false positives.

Participate in incident response: triage, escalation, mitigation, stakeholder updates, and post-incident follow-ups.

Contribute to root cause analysis (RCA) and implement preventative fixes to reduce recurrence.

Create and maintain operational documentation (runbooks, SOPs, on-call playbooks).


* Support change management: peer reviews, ...