Executive Director, Travel Management and Advisory Marketing

Join JPMorganChase to shape the future of travel marketing at scale - where your strategic vision, leadership, and creativity will influence how millions of clients and travelers experience world-class travel solutions.

This is a rare opportunity to build and lead a high-impact marketing organization across some of the most recognized names in corporate and luxury travel.

You'll work at the intersection of brand, performance, and innovation, with the resources and reach to make a lasting mark.

As the Executive Director of Travel Management and Advisory Marketing in the Chase Travel Group, you will set the strategy and lead marketing execution across our Travel Management and Advisory businesses.

You will develop integrated programs that drive client acquisition, deepen engagement, strengthen brand positioning, and support growth across corporate travel, luxury leisure travel, and advisor channels.

You will lead a high-performing team, build scalable marketing capabilities, and use customer, client, and performance insights to deliver measurable outcomes across a complex, multi-brand travel ecosystem.

Job responsibilities


* Set and align marketing strategy across corporate travel, luxury leisure, and advisor-led businesses, connecting priorities to clear growth, engagement, and brand objectives


* Lead integrated acquisition and demand-generation strategies that expand qualified lead flow, support revenue growth, and engage priority commercial, luxury leisure, and advisor segments


* Partner with Sales and Account Management to strengthen go-to-market plans, client communications, enablement tools, and campaigns that support conversion and relationship growth


* Lead lifecycle and relationship marketing strategies that deepen client, traveler, and advisor engagement, retention, loyalty, and advocacy


* Define strategic narratives, positioning, and value propositions for the Travel Management and Advisory businesses, ensuring consistent brand standards across all touchpoints


* Oversee content, email, digital, social, events, thought leadership, and partner marketing programs, ensuring a cohesive experience across channels and brands


* Build scalable planning, operations, governance, measurement, and reporting capabilities that improve marketing effectiveness, accountability, and speed-to-market


* Partner with Product and Technology on CRM, website, content management, and marketing technology modernization to strengthen targeting, personalization, and digital experiences


* Establish performance frameworks and a test-and-learn agenda that translate data and client insights into actionable optimization and investment decisions


* Build, lead, and develop a high-performing organization, fostering accountability, collaboration, innovation, and strong talent development


* Provide clear executive-level recommendations, business cases, performance updates, and risk assessments to senior leaders and cr...