Change Manager - Data

What You'll Do


* Serve as the OCM representative within assigned business domains, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle.


* Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.


* Upskill on domain knowledge and deliver hands-on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized.


* Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process-related feedback, requirements, and identifying risks.


* Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding).


* Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs.

completed SPLs per sprint).


* Collaborate with different change management functional areas to deliver accurate and timely information.


* Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals.


* Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users.


* NOTE: This role requires travel to different plant locations in North America: 50-75% (maximum of 2 consecutive weeks per trip).

Skills That Make You Successful


* Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve.


* Training experience & knowledge of adult learning principles for plant and operational environments.


* Documentation skills & instructional design experience (adhering to branding guidelines and generating high-quality resources in Scribe).


* Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation).


* Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audiences.


* Analytical and problem-solving ability to identify patterns, operational risks, and adoption roadblocks early in the project lifecycle.


* Stakeholder management - skilled at building relationships, asking the right questions, and extracting actionable insights from Power Users.


* Comfortable working in fast-paced, multi-site project environments and adapting to shifting priorities.


* Effective time management and ability to handle multiple tasks simultaneously.


* Passion for user experience, human-centered training design, and simplifying complex concepts through storytelling.

• Preferred Tools & Tech


* SAP S/4HANA (Domain-specific module)


* Scribe & SharePoint


* Mi...