Relationship Consultant II

Summary Responsible for providing solutions to Client needs while opening/maintaining accounts, processing transactions and following established bank policies and procedures.

Fulfills consumer lending needs.

Delivers a positive Client experience with each interaction.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Open/maintain consumer accounts, including but not limited to: checking, savings, CDs, IRAsInitiate and close consumer loansInitiate wire transfersOperate cash drawer and accurately process client transactionsComplete vault duties, including buying/selling currency, balancing ATMAssist clients with consumer lending applicationsPromote the banks products and services through referralsProvide solutions to clients needs via phone and face-to-face interactionsStrive to meet/exceed established Department and individual goals while taking ownership of achieving those goalsContribute to a positive working environment that facilitates exceptional service, expanding profitable client relationships and employee engagementEnsure continuous training and development for selfFollow policies and procedures to protect the bank from risk and exposureActively use the Entrepreneurial Operating System (EOS) to align business goals, drive accountability, and ensure effective communication across teams.

Competencies Alliance Bank core values: Be Responsive, Have Integrity, Be Secure, Deliver Value, Be ReliableBuilding RelationshipsProblem SolvingAccuracyAttention to DetailInitiative to lead othersCross-selling Supervisory Responsibility This position has no supervisory responsibilities.

Work Environment & Physical Demands This position may require travel by vehicle to Alliance Bank Offices dependent on staffing needs.

This job operates in a clerical office setting and routinely uses standard office equipment.

This position requires manual dexterity and the ability to lift, bend, or stand as necessary.

Position Type/Expected Hours of Work This may be a full-time or part-time position.

Full-time employees must work 38-40 hours per week average to maintain full-time status.

Part-time must average under 30 hours per week annually.

Education and Experience High school diploma or equivalent required1 year banking and customer service experience preferred AAP/EEO Statement Alliance Bank is an Equal Employment Opportunity Employer.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.