Account Executive

Account Executive - (Remote from Maryland)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry.

Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform.

With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.

Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Account Executive position is held by a dynamic, highly motivated, service-oriented individual maintaining and building professional relationships with Vitu clients.

 

Key Responsibilities


* Virtually train dealership and TSA personnel on the use of Vitu.


* Meet virtually with dealership and TSA management to review processes and procedures pertaining to their MVA paperwork.


* Monitor error rates, active user list, and approvals to ensure compliance with MVA's regulations.


* Maintain a strong business relationship with key dealership and TSA personnel.


* Provide Vitu/VITU support via phone, chat, and email as needed.


* Deliver exceptional customer service and support by being responsive and proactive to customer needs.


* Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns.


* Compliance - Ensure that the dealership/TSA is following MVA EVR procedures and regulations by conducting compliance audits.


* MVA Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.


* Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.

 

Minimum Qualifications and Experience 

 


* Experience with Reports of Sale and other related MVA documents for both new and used vehicles


* Account management in a business-to-business environment is preferred.   


* Experience with MVA accounting and bundle reconciliation


* EVR program knowledge (E-filing)


* Knowledge of MVA regulations pertaining to registration processing


* Experience with Chrome and Firefox configuration and settings 


* Able to use various PC programs including Microsoft Word, Excel, and Google Drive


* Able to effectively communicate with high-level executives


* Able to work independently with limited supervision

 Compensation 

 The salary range  for this position is:  $60-68,000

 The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.  

 

At Vi...