Head of Commercial Operations (26H075)

Job Requirements

Department: Siemens Healthcare Diagnostics, Laboratory Solutions

Reporting Line: Head of Laboratory Solutions Division

About the Role

Drive meaningful impact at Siemens Healthineers-where we pioneer breakthroughs in healthcare for everyone, everywhere, sustainably.

As Head of Commercial Operations within our Diagnostics (DX) business, you will transform complex data into strategic actions, shaping performance from individual accounts to national market outcomes.

Partnering with senior leadership, you will lead commercial excellence initiatives across CRM, S&OP, and business planning, strengthening execution and long-term growth of our IVD business.

This is your opportunity to elevate business performance, empower teams, and advance diagnostics that improve patient outcomes through smarter, insight-driven decisions.

Role Description


* Deep analysis of business actual and forecast at micro individual account level (end-user level) as well as macro level.

(e.g.

market trend, share)


* Identify the opportunities to make improvements for both business strategies and execution model, inc.

PDCA, HPS, SWOT.


* Not only analyze the data but also discuss the solution with LS leadership team to participate in business decision and leading the team.


* Planning including MTA and MBR, product conversion, sales forecast.


* Contribute to improve commercial excellence such as product conversion, CRM excellence, S&OP, Hoshin Kanri, Sales incentive, Sales program.


* Collaborate with Marketing team closely to develop key marketing frameworks such as Market map, segmentation, positioning etc., and collaboratively develop BA plan and short/long team marketing/execution plan and business case from data analytic perspectives.


* Execute the business plan with the analysis and achieve the target.


* Drive commercial KPIs by working with sales organization and achieve the target based on deep account level analysis.


* Lead DX/LS wide initiatives and DX/LS strategic project and ensure make them successful.


* Work closely and collaborate with cross-functionally (DX, Japan Healthineers, LS HQ, Global Biz excellence team etc.)


* Ensure achievement of targets & implementation of countermeasures, evolve LS business to the most attractive, lean, and effective organization.

Responsibilities


* Responsible for LS Japan business performance (revenue & margin)


* Evaluation collarate with both individual performance and LS Japan business performance


* Set and accountable objectives, KPIs, LS DX Hoshin Kanri


* Strong ownership to make sure LS sales CRM operation is processed efficiently and flawlessly to achieve the business goal and make the commercial organization stronger in terms of execution.


* Ensure to be the hinge of DX/LS related functions inside/outside DX/LS org as Project Manager/ Leader.

We value your unique identity and perspective.

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