Head of Total Rewards Operations, U.S. & Canada

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Head of Total Rewards Operations - U.S.

& Canada

Siemens Healthineers is seeking a Head of Total Rewards Operations - U.S.

& Canada to lead the execution and delivery of Total Rewards administration across the region.

This is a hands-on operational leadership role, responsible for service delivery, controls, and team performance-not strategy or program design.

You will ensure accurate, compliant, and efficient execution across a complex, high-volume environment.

Key Responsibilities

Operational Leadership


* Lead end-to-end delivery across Benefits, Compensation Administration, Leave & Absence, and Mobility


* Drive performance against SLAs, KPIs, and operational metrics


* Ensure consistent, accurate, and timely execution across all processes

Controls & Compliance


* Own SOPs, internal controls, and audit readiness


* Ensure compliance with U.S.

and Canadian regulations, tax rules, and company policies


* Partner with Audit, Legal, and Finance on SOX controls and reviews


* Proactively identify and mitigate operational risk

Team Leadership


* Lead and develop a multi-functional operations team


* Provide guidance on complex cases and escalations


* Drive accountability, ownership, and performance standards

Systems & Process Improvement


* Partner with HRIS/IT on Workday, Dayforce, and system enhancements


* Drive process standardization, automation, and efficiency


* Manage operational calendars and workflows

Reporting & Financial Alignment


* Oversee reporting, reconciliations, and data accuracy


* Partner with Payroll and Finance on accruals, costing, and financial integrity

Requirements

Must-Have


* 10+ years in HR/Total Rewards operations


* 5+ years leadership experience


* Experience across multiple Total Rewards functions (not siloed)


* Strong background in controls, compliance, and audit (SOX preferred)


* Hands-on experience with HR systems (Workday, Dayforce, or similar)


* Knowledge of U.S.

and Canadian regulatory environments

Nice-to-Have


* Shared services or global delivery model experience


* Certifications (CEBS, CCP, GPHR)


* Experience with ServiceNow or similar ticketing systems

What Great Looks Like


* Thinks in process flows and execution, not theory


* Proactively addresses risk, controls, and audit readiness


* Brings structure to complex operations


* Balances people leadership with execution rigor


* Measures impact with data and operational metrics

What This Role Is Not


* Not Total Rewards strategy or program des...