Global Business Services (GBS) - Strategy - Consultant

Our Global Business Services (GBS) team serves as a trusted advisor to chief financial officers, chief accounting officers, and other executive stakeholders leading captive and outsourced operations.

We help clients modernize Finance, Human Resources, Technology, Procurement, and other enterprise functions through operating model design, governance, process transformation, and technology-enabled solutions.

GBS organizations are increasingly becoming enterprise hubs for AI-enabled decision-making, resilience, and growth.

We help clients modernize operations through ERP enablement, intelligent automation, predictive analytics, generative AI, and agentic AI.

This work helps organizations improve financial and operational performance, manage risk, strengthen service delivery, and increase the business value delivered by GBS organizations.

Recruiting for this role ends on 12/31/2026.

Work You'll Do

As a Consultant, Global Business Services, you will support strategic transformation initiatives that improve operating model effectiveness, service delivery, and functional performance.

You will:


* Support client engagements focused on Global Business Services, shared services, outsourcing, and enterprise operating model transformation.


* Analyze current-state operations, governance structures, service delivery models, and functional processes across Finance and other enterprise functions.


* Support the design of future-state operating models and processes that incorporate ERP, workflow, automation, analytics, and artificial intelligence-enabled capabilities.


* Research and evaluate generative AI, agentic AI, intelligent automation, and predictive analytics use cases relevant to GBS service delivery.


* Help document hybrid human-AI workflows, including where work is best performed by people, automation, or AI agents.


* Support the development of AI and automation roadmaps that help clients move from point-solution pilots toward scalable, embedded capabilities.


* Contribute to governance considerations for the responsible use of AI and automation in shared services environments.


* Develop client deliverables, including meeting materials, workplans, status reports, business cases, storyboards, and presentations for workshops and executive discussions.


* Support project management, stakeholder coordination, change adoption, communications, and training activities.


* Contribute to proposal development, pursuit activities, knowledge sharing, and practice development.


* Collaborate with Deloitte teams across the US, US India, and global member firms.

A Successful Candidate Would Possess These Skills


* Ability to work independently and collaborate as part of a team.


* Effective written and verbal communication skills.


* Ability to analyze information and communicate complex ideas clearly.


* Meticulous attention to detail and quality of work product.


* Ability to build and sust...