Field Customer Engagement Partner – Lung Cancer – North Italy (tempo determinato 12 mesi)

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We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Pharmaceutical Sales

Job Sub Function:
Sales - Oncology/Hematology (Commission)

Job Category:
Professional

All Job Posting Locations:
Milano, Italy

Job Description:

Role Purpose

The Field Customer Engagement Partner (fixed term 12 months) is responsible for enhancing the quality and impact of engagement with a defined group of healthcare professionals.

The role focuses on building trusted relationships, generating actionable insights, and supporting the consistent activation of disease education in close collaboration with cross-functional teams, in a compliant manner.

The role reports directly to the Product Manager, ensuring strong alignment between field and brand strategy.

This role will cover North Italy ( Lombardia, Piemonte, Liguria, Veneto, Emilia-Romagna, Friuli-Venezia Giulia, Trentino-Alto Adige, Valle d'Aosta)

Key Responsibilities

1.

Customer Engagement & KOL Management


* Identify, develop, and maintain professional relationships with national and regional healthcare professionals (including KOLs)


* Deliver structured, high-value interactions aligned with customer needs and portfolio priorities


* Develop engagement plans and contribute to customer segmentation and targeting activities


* Monitor customer perspectives on clinical practice and evolving treatment patterns, and provide structured feedback to internal stakeholders


* Act as a key point of contact to ensure appropriate and compliant customer support

2.

Disease Education & Narrative Activation


* Support the consistent use and adaptation of approved disease education materials


* Reinforce key scientific and educational messages during customer interactions, within compliance guidelines


* Collaborate on the refinement of disease education approaches and materials based on field feedback

3.

Educational Initiatives & Program Support


* Support the identification and engagement of healthcare professionals for educational initiatives (e.g.

speaker programs, advisory boards, training activities)


* Contribute to the execution of approved educational programs and events


* Provide feedback on program ...