Assistant Housekeeping Manager

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success.

Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to treat all guests as if they were company in their own homes.

Staff members are no exception to this rule.Employees work hard and are passionate about what they do and why they do it.

Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests.

With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic! GENERAL PURPOSE OF JOB To maintain a high quality standard of cleanliness and provide courteous service to the guest.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

Ability to delegate tasks to large groups of employees effectively.

Adequate knowledge of the Resort/Hospitality Industry.

Assist in on-going training process.

Ensure neat, clean appearance and enforce among employees Ability to interview, hire, evaluate training, and schedule.

Hold Goals of Team above all individual goals.

Coordinate, train, and supervise staff on a daily basis.

ESSENTIAL QUALITIES Experience in interviewing and scheduling.

Excellent computer skills and proficient in Microsoft Word, Power Point and Excel.

Ability to listen carefully in order to understand and respond to guest concerns.

Ability to communicate information clearly and effectively to staff.

Self-motivated, dedicated and loyal.

SCHEDULE REQUIREMENTS Must be able to work a flexible schedule including nights, weekends, holidays, and long shifts.

The weekly hours would consist of 45-55 hours.

SUPERVISORY RESPONSIBILITIES This position requires the supervision of approximately 100+ housekeeping employees.

KNOWLEDGE, SKILLS, AND ABILITES: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Previous housekeeping experience preferred, but not required.

Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to write simple correspondence.

Ability to perform basic math skills.

Must have a valid drivers license and a clean driving record.

LANGUAGE SKILLS Ability to read and comprehend simple instructions, write simple correspondence and memos, present information and updates in one-on-one and/or small group situations with guests, homeowners, guests, or coworkers.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and d...