Field Sales Supervisor

Job Description:

At Sparklight/Cableone and our family of brands, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

This position leads a geographically assigned team of Residential Market Development Account Executives in Door-to-Door Sales activity.

Responsible for leading and managing the daily operations that sells to prospective residential customers offering best-in-class services and supporting goals of new customers.

Major Duties and Responsibilities


* Actively and consistently support all efforts to simplify and enhance the customer experience.


* Responsible for meeting and exceeding budgeted headcount and sales goals.


* A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams and developing skills in others.


* Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.


* Leads a team of Residential Connectivity Sales Account Executives.


* Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations.


* Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.


* Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Account Executives.


* Identify knowledge and training gaps within the Residential Connectivity Sales Account Executives and develop plans to address these gaps.


* Be familiar with reporting and analytics necessary to drive and support business decisions.


* Collaborate with other departments and or support teams to achieve goals and objectives.


* Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work.


* Coach to and follow Cable One & Family Brands Sales Process.


* Communicate territory assignments to Residential Connectivity Sales Account Executives


* Monitor the payroll process and ensure timely and accurate approval of all commission payments.


* Completes administrative tasks related to all sales activities and ensures their team does the same.


* Has detailed understanding of Cable One & Family Brands product offerings and value proposition in the markets they sell in.


* Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers.


* Prepares reports as needed.


* Perform other duties as requested by leadership.

Required Qualifications


* Ability to read, write,...