Inside Sales Representative

Your Job

At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.

You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.

You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.

Most importantly, you'll build strong relationships through timely, reliable support.

This position is eligible for remote work.

Candidates must be available to work standard business hours aligned with the Eastern Time Zone.

Our Team

Our Bridgewater-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.

We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.

You'll be surrounded by people who value ownership, clear communication, and doing quality work.

What You Will Do


* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests


* Ensure Customer inquiries/issues are addressed/ resolved to completion


* Ensure accuracy of data and requirements in SAP


* Manage execution, requirements and maintenance of Customer Programs


* Resolve Order-related issues with intercompany departments


* Issue Quotations and follow-up on the status


* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers


* Prepare Order, RMA and Forecast status reports.


* Backup Account/Sales Managers during Travel


* Update Customer portals


* Issue open order ECOs

Who You Are (Basic Qualifications)


* Demonstrated experience in a customer-facing service role


* Strong organization, attention to detail, and follow-up skills


* Ability to multi-task and manage a high volume of work effectively


* Strong written and verbal communication skills

What Will Put You Ahead


* Bachelor's degree (BA/BS)


* Experience working in SAP


* Intermediate excel skills (reporting, data tracking, analysis)


* Experience with similar optical connectivity products


* Experience in connectors, high-tech, or manufacturing industries


* Familiarity with order-to-cash processes and production environments


* Experience with Power BI or similar reporting tools

For this role, we anticipate paying $60,000 - $80,000 per year, paid hourly.

This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

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