Head of Ocean Freight

Job Title: Seattle - Head of Ocean Freight

Job Location: Seattle, Washington

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

We are seeking a dynamic person to take on the role of Ocean Freight Manager, Head of Ocean Freight Seattle at our office location in Renton, WA. In this role, the successful candidate will grow our ocean freight core products, leading and developing our high-performing team, and is responsible for the success of the overall ocean freight operations, customer service excellence and meeting performance targets.  In addition, the manager will liaison with all related carriers, vendors and partners to ensure the highest level of service standards for our customers.

Key Responsibilities:


* Develop and grow our FCL/LCL Import and Export business in one of the most important and dynamic markets and gateways globally


* Build on and continue to develop our successful team supporting highest operational performance standards and customer service excellence


* Lead our ocean freight operations team, locally, but also based in different geographical areas


* Design tailored ocean freight solutions and presenting to our customers


* Develop our core products in our import and export departments


* Collaborate successfully in a matrix organization including direct reports, but also other functions like our commercial, ocean freight product or finance teams


* Proactive customer, carrier, vendor and network management, building strong relationships with all key stakeholders and partners


* Responsible for P&L Management, financial performance and meeting budget


* Ensure continuous improvement processes to increase efficiency and ongoing performance improvements in the dynamic world of logistics


* Responsible for supervision of all employees in the respective areas of responsibility


* Meeting operational and financial indexes and KPIs assigned and audited


* Responsible for ensuring compliance with all company regulations related to operations, human resources and compliance policies.


* Member of DGF SEA SMT, overall responsible for all management topics in own area of responsibility

Skills / Requirements:


* 8+ years of experience in the Ocean Freight Logistics Industry required


* 3+ years of management experience required (including P&L responsibility)


* Extensive knowledge of ocean freight import and export operations, strong people management and customer service skills


* Strong customer-centric mindset


* Strong leadership skills (communication, motivation, and int...