IT Team Lead Service & Product Ownership (Cloud Tenants)

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IT DX Cloud Tenant Architect supporting DX Customer tenant for Informatics SaaS Platform build out.

This role leads the strategy, architecture, and operations of Siemens Healthineers' cloud tenant infrastructure.

The individual will oversee multi-tenant cloud environments, guide a team of architects and engineers, drive infrastructure projects, partner with global IT and cybersecurity teams, and ensure secure, scalable, and reliable cloud services across the organization.

The ideal candidate brings 8-10+ years of cloud architecture and infrastructure leadership experience, with strong expertise in AWS, Azure, or GCP, cloud security, automation, and enterprise-scale IT operations.
What You'll Do

As the IT Team Lead Service & Product Ownership (Cloud Tenants) for the DX business, you will be responsible for:


* Building and owning the future DX Cloud Tenant Infrastructure


* Being a member of the Site and Support Operations team and helping to execute the vision of the Site and Support Operations leadership strategy


* Ownership of architecture of all Cloud-based tenants for the infrastructure organization


* Team Lead role where you will train and upskill architects and engineers on best practices, implementations, and operations of tenant build and management


* Monthly reporting metrics of tenant services including data volumes, users, services, and security posture


* Training of proper Change Management and Demand processes in relation to cloud tenants


* Escalation support for Major Incidents impacting infrastructure services at DX sites


* Project Management and Technical oversight for critical DX infrastructure projects


* Maintaining close relationships with IT Service Owners in Global Infrastructure


* Partnering with both the Site Management Infrastructure (SMI) and Onsite Support (OSS) teams for collaboration, knowledge sharing, and problem reporting


* Partnering with the various Cybersecurity teams within the global organization

What You'll Bring

This position may suit you best if you are familiar with the following:


* Complex and dynamic IT environments


* Fast-paced corporate environments with demanding customer bases that require continuous uptime and quick resolutions to IT issues


* Collaboration with a global team across multiple regions and time zones


* Experience working as part of a technical team to share information and experiences to foster a collaborative support environment

Required Skills for Success in this Role


* Excellent communication skills (written, verbal, presentation...