Food Beverage Manager

Food and Beverage Manager


* Acknowledge our guests with a smile and friendly "hello." Promptly attend to guest needs


* Comply with all hotel policies and procedures, i.e., Employee Handbook, Conduct Policy, Safety Policy, etc.


* Comply with guest privacy standards.


* Report to your supervisor or the MOD immediately all injuries occurring while on duty, no matter how minor.

(Fraud, Dishonesty, and False Statements regarding an injury will result in disciplinary action up to and including termination)


* Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager


* Arrive to work on time (follow call-out policy), and in appropriate work attire (uniform, footwear) and neat in appearance.


* Complete work promptly and meet productivity standards/expectations.


* Keep the work area clean, neat, and well-organized.


* Demonstrate a team behavior and attitude of working together effectively to accomplish tasks (even if outside specific job duties)


* Seek approval from management before working overtime (i.e., punching in early or staying beyond the scheduled shift)


* Perform additional duties as assigned.

Job Duties:


* Supervise restaurant, meeting/catering facilities, lounge, and all other applicable outlets.


* Create promotions and marketing programs to drive guests to the restaurant and/or other outlets as applicable.


* Develop programs, menus, promotions, and advertising to enhance sales, increase revenues, and drive guests to restaurants and outlets.


* Communicate with the Sales Dept.

to facilitate effective and professional delivery of all meetings/banquet contracts.


* Support all F&B employees; must be able to perform responsibilities of all positions should unexpected volume or training be required.


* Prepare work schedules in accordance with forecasts, staffing guidelines, and labor productivity goals.


* Assure all beverage servers are properly trained in local and state beverage service laws and comply with Lark Hotels company beverage service policies and procedures.


* Responsible for financial performance and GSTS goals as identified by Lark Hotels


* Enforce hotel's cash handling policies and procedures


* Work with F&B Director to coordinate restaurant supply purchases; monitor and maintain inventory of supplies to prevent shortages.


* Participate in month-end inventory as needed.


* Participate in the daily operation of the restaurant/Bar.


* Ensure Room Service is provided accurately and promptly; be sure trays are retrieved daily and callbacks are completed.


* Receive guest feedback on overall restaurant experience personally.


* Maintain high standards of cleanliness and décor at all times.

Assist FBD and Kitchen Management by controlling costs i.e.

limit waste, breakage, theft and minimize comps; conduct price shopping, labor manag...