Creative Operations Manager

Your Job

The Creative Operations Manager enables the successful execution of creative work at scale by serving as a leader and subject-matter expert for Adobe Workfront, strengthening workflow governance, expanding operational visibility, and building project-management capability across the broader team.

Working within a hub-and-spoke operating model, this role creates the systems, templates, reporting, training, and standards that allow Marketing Managers, Associate Creative Directors, and creative teams to take greater ownership of their projects.

The role provides selective project management leadership for larger campaigns, strategic opportunities, and complex cross-functional initiatives where dedicated coordination adds the greatest value.

Success is measured not by the number of projects personally managed, but by the role's ability to improve Workfront adoption, data quality, self-service capability, portfolio visibility, financial insight, and consistent execution across the organization.

Our Team

Koch Communications and Marketing (KCM) creates value through effective communication and global marketing for Koch and its companies.

Largely based in Wichita, Kansas, we also have teammates and businesses located in Atlanta, Georgia, and across the globe.

Our collaborative team includes strategic communication and digital marketing professionals, designers, copywriters, video professionals, web developers, project managers and more.

Here, you are encouraged to use and grow your skills in ways that are personally fulfilling and mutually beneficial for you, our customers, communities, businesses and partners.

What You Will Do

Adobe Workfront Ownership & Optimization


* Serve as the subject matter expert for Adobe Workfront within the creative organization.


* Configure, maintain, and continuously improve Workfront project templates, task structures, request queues, custom forms, dashboards, reports, views, filters, and notifications.


* Maintain and manipulate project templates to reflect evolving services, roles, workflows, milestones, dependencies, routing, and governance requirements.


* Partner with system administrators and technology partners on platform configuration, integrations, enhancements, permissions, troubleshooting, and release readiness.


* Establish and maintain standards for project setup, status usage, assignments, planned hours, time entry, metadata, and project closure to protect reporting integrity.


* Identify opportunities to simplify user experience and reduce administrative effort through reusable templates, automation, calculated fields, and scalable configurations.

Training, Cross-Training & Team Enablement


* Partner with Director of Creative Operations & Video to design and deliver role-based Workfront onboarding, cross-training, office hours, and refresher training for Marketing Managers, creative leaders, and production teams.


* Enable partner teams to take greater ow...