Product Delivery Manager

Key Responsibilities


* Agile leadership & coaching: Serve as an Agile Lead/Scrum Master for multiple teams-facilitate Agile ceremonies, coach teams and stakeholders on Agile principles, and reinforce healthy team norms.


* Delivery execution: Own end-to-end delivery planning and execution-scope, milestones, capacity, dependencies, risks/issues, and release readiness.


* Transformation enablement: Contribute to Agile transformation initiatives (ways of working, operating model changes, metrics, tooling), helping teams adopt consistent practices and improve maturity over time.


* Stakeholder management: Partner with Product Owners/Managers, Engineering leads, Design, Data, Operations, and Risk/Control partners to align priorities, manage trade-offs, and ensure clear decision-making.


* Metrics & transparency: Establish and maintain delivery/flow metrics (e.g., throughput, cycle time, predictability, quality signals), and produce clear status and insights for leadership.


* Continuous improvement: Identify bottlenecks and systemic issues, lead retrospectives beyond the team level, and drive actionable improvements to increase speed and quality sustainably.


* Cross-team coordination: Manage dependencies across teams and/or platforms; coordinate integrated planning and delivery across multiple workstreams where required.


* Governance & controls (as applicable): Ensure delivery artifacts and routines support required governance, documentation, and control expectations.

Required Qualifications


* Experience as a Scrum Master and/or Agile Lead, and strong understanding of Agile delivery practices (Scrum, Kanban, Lean fundamentals).


* Proven delivery management experience in a product and technology environment (multiple workstreams, dependencies, and stakeholder groups).


* Ability to influence without authority; strong facilitation, conflict resolution, and communication skills.


* Demonstrated track record improving delivery outcomes (predictability, cycle time, quality, team health) using data and practical interventions.


* Comfort working in a regulated / controlled environment with multiple stakeholders and governance touchpoints.


* Strong organizational skills-can manage competing priorities, ambiguity, and shifting timelines.

Preferred Qualifications


* Certifications: CSM/PSM, SAFe (SSM/SA/POPM), ICAgile (or equivalent).


* Experience supporting Agile transformation at scale (multi-team, program, or portfolio level).


* Familiarity with Agile tooling and reporting (e.g., Jira/Confluence) and practical metric design.


* Experience with modern product delivery practices (discovery-to-delivery, OKRs, experiment-driven delivery).

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

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