Manager I, People Technology Services

We are looking for a techno-functional HR lead and Team Manager who thrives in complex global environments, has hands-on experience with enterprise Talent Acquisition and Onboarding platforms and can help cross functional drive initiatives within our digital transformation group in partnership with Talent Acquisition, HR Centers of Excellence (COEs), IT, and business stakeholders.

Key Responsibilities:


* Lead and manage digital services projects focused on Talent Acquisition technology and operations.


* Lead, mentor and upskill a team of Business Analysts who serve as Product SME's, top tier troubleshooting and Regional support, product development and enable us to get the best from our products.


* Oversee Global Project UAT for product enhancement and delivery


* Oversee the successful enablement and user adoption of our People Technology application Stack through evaluation, metrics and feedback


* Act as a liaison between Talent Acquisition COEs, IT teams, and global HR operations, translating business needs into scalable digital solutions.


* Drive end-to-end implementation of TA digital projects, including solution design, integrations, testing, deployment, and change management.


* Ensure optimal platform performance and usability by defining and maintaining governance frameworks, data integrity standards, and user experience best practices.


* Collaborate with stakeholders to build business cases and ROI/value frameworks for TA / HR digital initiatives.


* Support audits, compliance requirements, and ensure adherence to data privacy/security protocols.



* 7 - 10 years+ of experience in Talent Acquisition digital operations and technology implementation in large, global organizations.


* Experience in managing direct reports through day to day management, mentoring, coaching and training to enable growth.


* Understand the Recruit to Hire Process and the Onboarding Employee Journey and ability to coordinate solution enhancement efforts across wider workstreams (IT, HR, Finance, Learning, Facilities)


* Proven expertise in a wide variety of enterprise TA, Onboarding or VMS platforms such as ICIMS, Eightfold Ai, HireVue, Oracle HCM, Beeline or Fieldglass.


* Strong techno-functional acumen - capable of both strategic planning and knowledge of system configuration and problem-solving.


* Demonstrated ability to lead cross-functional projects, influence without authority, and collaborate across global stakeholder groups.


* Strong understanding of HR processes, TA lifecycle, integrations, and data flows.


* Experience in business case solution development.


* Exceptional communication, analytical, and project management skills.


* Ability to support globally dispersed organization.

Preferred Qualifications:


* Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.


* Experience working in Agile/SAFe envir...