Shelter Campus Coordinator

Goodwill of Colorado

    Job Description

Pay Rate: $17.50 per hour.

Work Schedule: 3 shifts are available- 4 days on 3 days off (10 hour days)

1st Shift - 6:00am-4:30pm
2nd Shift - 2:30pm-1:00am
3rd Shift - 12:00am-10:30am

 

JOB SUMMARY:

The Campus Coordinator contributes to a safe and supportive atmosphere by encouraging respect, clear communication, and personal responsibility.

Through a combination of compassionate engagement and consistent oversight, they help individuals navigate their path toward stability and growth.

 
Campus Coordinators rotate through key operational assignments, including:


* Centralized intake and access control through the Welcome Center


* Daily shelter management and resident support


* Day resource center operations and service coordination


* Campus presence, guest engagement, and safety patrols


* Security camera observation and documentation of campus activity

ESSENTIAL FUNCTIONS:

Guest Services & Operations



* Facilitate guest admissions, registrations, and intake processes while ensuring records are complete and up to date.


* Coordinate shelter placements and monitor guest transitions throughout the campus to support smooth daily operations.


* Prepare detailed shift summaries, activity logs, and operational reports.


* Observe and monitor security systems, including surveillance cameras, to help maintain a safe and secure environment.


* Initiate maintenance requests and technology support tickets as operational needs arise.


* Maintain clear, factual, and timely documentation in accordance with organizational standards.


* Contribute to efficient campus operations by upholding high service standards and supporting the organization's mission.

Guest Engagement & Support



* Build positive relationships with guests by offering encouragement while reinforcing personal accountability and responsibility.


* Communicate policies, procedures, and expectations in a respectful, consistent, and professional manner.


* Provide spiritual encouragement and prayer support when requested by guests.


* Connect guests with appropriate programs and services through timely referrals and coordinated transitions to program staff.


* Help foster an environment that promotes stability, growth, and positive life change.


* Support volunteers by providing guidance, information, and assistance during guest interactions and service activities.


* Participate in required meetings, trainings, and organizational communications to stay informed and aligned with campus priorities.


* Carry out additional responsibilities as assigned.

Duties and responsibilities may be adjusted to meet evolving organizational and operational needs.

ENVIRONMENT:

Work Environment & Guest Relations

Hospitality & Community Engagement



* Welcome guests, visitors, and volunteers with professionalism, respect, and clear communication.


* Educate guests on...