Patient Services Representative

Patient Services Representative Mobile Health Program | ReGenesis Health Care Overview See yourself starting a new career journey? As a Patient Services Representative (PSR) with ReGenesis Health Cares Mobile Health Program, you will play an essential role in creating a positive patient experience while supporting front-desk and patient access operations across our Mobile Medical Center and ReGenesis Health Care locations.

This position is ideal for someone who is customer-focused, adaptable, organized, and comfortable working in a fast-paced healthcare environment.

The Mobile PSR will travel with the Mobile Medical Center to schools, community locations, corporate sites, and other designated clinical locations throughout Spartanburg, Cherokee, and Union counties.

Excellent pay up to $19.00 per hour, with excellent quarterly incentives.

Youll Be a Great Fit If You: Can properly utilize the electronic health record (EHR/EMR) and other computer systems to facilitate efficient and effective workflow processes.Accurately complete patient registration while maintaining the integrity of demographic and financial information required for clinical and billing functions.Research and resolve registration issues related to demographic, clinical, and insurance accuracy.Maintain HIPAA compliance and confidentiality while appropriately handling sensitive patient information.Schedule appointments and maintain smooth patient flow throughout the Mobile Medical Center and assigned ReGenesis Health Care locations.Verify insurance benefits and financial clearance for all payors and communicate estimated patient payment responsibilities.Ensure proper patient billing and payment collection in accordance with the Sliding Fee Scale and applicable health plans.Accurately process patient payments and maintain proper account posting.Complete applicable waiver of fee forms and payment estimate letters to facilitate payment collection.Maintain an accurate cash drawer and perform cash drawer reconciliation and deposit functions.Provide excellent customer service and communicate professionally with patients, families, providers, and team members.Are comfortable traveling to various community, school, corporate, and clinical locations.Can adapt to changing schedules, locations, patient volumes, and service needs.Are willing to work occasionally in the evenings or on weekends to support Mobile Health events and community outreach activities.

What You Get Medical, dental, vision, and life insurance Eligible the first of the month following hire date18 paid days off9 paid company holidays, including your birthday401(k) with company matchAgency-wide Quarterly Incentives Eligible after 90 days To Be Considered, Youll Need High School Diploma or equivalent with at least 2 years of experience in healthcare, patient access, community health, or a related field.Associates Degree in health or social sciences preferred.Working knowledge of medical terminology.Proficiency with EMR syste...