Release Manager (Configuration and Change Management)

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS123, T3, Band 6

Job-Specific Essential Duties and Responsibilities:
- Plan, schedule, and execute application releases, operating system patches, security updates, hardware upgrades, and other changes across mission-critical systems.
- Manage the release lifecycle, including version control, implementation and rollback planning, Go/No-Go reviews, deployment coverage, and post-deployment validation.

- Maintain deployment, implementation, and communication plans in accordance with configuration management and document control standards.

- Coordinate software builds, DevOps configuration changes, and deployments across development, test, staging, and production environments.

- Partner with Agile, DevSecOps, engineering, testing, operations, infrastructure, and third-party teams to align release schedules, dependencies, and resources.

- Facilitate TRB, CRB, CRQ, and OCCB meetings; prepare agendas, materials, decisions, and action items.

- Identify and mitigate risks, issues, conflicts, and resource constraints affecting release scope, schedule, quality, or stability.

- Provide timely release communications on schedules, readiness, status, outcomes, and required actions.

- Administer GitLab, including upgrades, patching, incident resolution, access, and account management.

- Track release activities, change requests, and deployment status in EWM and ServiceNow.

- Coordinate application testing, release validation, production readiness, and post-deployment verification.

- Improve release and configuration management processes, tools, documentation, and training.

Job-Specific Minimum Requirements:

- Active Secret clearance is required.

- Due to contract requirements, candidates must be U.S.

citizens; candidates with dual citizenship cannot be considered.

- Minimum of 7 years of experience in release management, DevOps, configuration management, or a related technical role.

- Experience managing enterprise-level software builds, releases, and deployments across development, test, staging, and production environments.

- Experience with version control, configuration management, CI/CD pipelines, and Agile or DevSecOps methodologies.

- Strong communication, facilitation, organization, and cross functional coordination skills, with the ability to manage multiple concurrent releases and priorities.

- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.

- This contract supports systems that require 24x7x365 uptime.

Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.

Preferred Skills and Qualifications:

- Experience administering GitLab or supporting GitLab upgrades, patching, access, and account management.

- Experience with UrbanCode Deploy, Jazz Engineering Workflow Management (EWM), Remedy, or ServiceNow.

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