Eligibility Worker (16 positions)

Shape the future of human services in Steele County.

We are seeking individuals who want to be on a high-performing team, foster a healthy and inclusive work culture, and implement innovative systems that deliver services with accountability, dignity, and measurable impact.

About Steele County Human Services The Minnesota Prairie County Alliance (MNPrairie) is a collaborative human services agency formed in 2014 by Dodge, Steele, and Waseca counties to deliver essential services through a shared structure.

Steele County has made the decision to transition out of the collaborative and establish an independent county human services department.

Planning and activities for this separation are underway, with the new department scheduled to launch on January 1, 2027.

This change reflects Steele County's commitment to local service delivery and meeting the unique needs of its residents.

Our intention is to build our team and have the new members join us towards the end of 2026 or early January 2027! Job Title: Eligibility Worker Department: Human Services Immediate Supervisor: Eligibility and Enrollment Supervisor FLSA Status: Non-Exempt Union: AFSCME Job Summary Under the direction of the Eligibility Supervisor, the Eligibility Worker is responsible for determining initial and on-going the eligibility of clients for a wide variety of county, state and federal public assistance programs (i.e.

medical assistance, cash assistance, supplemental nutrition assistance, energy assistance, child care, etc.) through interviews, applicant communications and partnering with other agencies/organizations to assure compliance with the various rules and policies applicable to each program.

Essential Duties and Responsibilities Conducts interviews with clients to obtain the necessary and relevant information needed to process applications, assess client needs, status and financial situation, to address questions or concerns.

Expedites food support benefits if applicant meets established criteria.

Determines initial eligibility and performs ongoing case management activities for such programs as Medicaid, General Assistance, MN Supplemental Aid, Supplemental Nutritional Assistance, MN Family Investment, Work Benefit, Diversionary Work, Emergency General Assistance, Group Residential Housing, Refugee Cash Assistance, MNSURE, Long-Term Care, Child Care and Foster Care Assistance programs.

Interprets and applies public assistance program policies and statutes.

Keeps informed of changing guidelines, rules and eligibility requirements for a multitude of assistance programs available to applicants and clients.

Examines applicant/client financial information including assets such as annuities, trusts and/or burial funds and evaluates earned and unearned income in accordance with policies and rules.

Performs program overrides to achieve accurate eligibility results for programs applied for.

Determines if any overpayments in benefits occur and initiates recapture procedures t...