Consumer and Community Banking - Third Party Governance Program Manager - Vice President

Shape how leaders make confident, risk-aware decisions in a fast-changing environment.

In this role, you will help build a modern, insight-driven approach to third-party governance that connects business priorities, expertise, and transformation delivery.

You will join a collaborative team focused on strengthening governance and improving how change is prioritized and executed.

Together, we will help leaders act with clarity when new risks, events, and incidents arise.

As a Vice President in Consumer & Community Banking Third Party Governance, you will strengthen transformation governance and proactive risk insight across our organization.

You will lead program management for a portfolio of change initiatives, coordinate intake and prioritization, and provide clear executive reporting on milestones, dependencies, risks, and decisions.

You will help design and mature emerging-risk and event and incident management processes, partnering across governance, controls, business, and technology teams to translate insights into sustainable action.

Job Responsibilities


* Lead program governance for a portfolio of third-party transformation and continuous-improvement initiatives by establishing integrated plans, milestones, dependencies, governance routines, and performance measures to strengthen accountability and outcomes.


* Execute change intake, assessment, and prioritization using transparent criteria, documented decisions, and clear ownership.


* Deliver concise executive reporting that highlights progress, outcomes, emerging concerns, trade-offs, and required actions.


* Define and mature emerging-risk processes that identify, assess, escalate, and monitor relevant third-party risk signals, translating insights into prioritization decisions and improvements to the third-party risk framework.


* Design and mature event and incident management practices by clarifying roles, escalation paths, communications, and follow-up actions, while capturing lessons learned and recommending practical process, data, and tooling enhancements.


* Partner with business, risk, controls, operations, and technology teams to align priorities and resolve cross-functional dependencies.

Required qualifications, capabilities, and skills


* Minimum 7 years of experience in program management, risk management, controls, governance, operations, change management, or a related discipline.


* Demonstrated experience leading complex, cross-functional programs with multiple stakeholders, dependencies, and executive-level visibility.


* Working knowledge of risk and control principles, including issue identification, escalation, remediation, and sustainable process design.


* Demonstrated ability to develop governance routines, status reporting, decision materials, and executive communications that support timely decisions and clear alignment.


* Strong analytical and problem-solving skills, including the ability to synthesize quali...