Specialist, Client Account Management (Northeast)

We're looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who's also a natural collaborator.

As a Client Account Manager (CAM) in Deloitte's Government and Public Services Industry, you'll work with senior leaders on some of our most important accounts - helping our teams build relationships, win projects and deliver work.

Work you'll do

As a Specialist, Client Account Management on the Client Excellence team, you will be responsible for:


* Coordinating financial analysis, reporting, opportunity tracking, and internal account reporting to support account performance and delivery excellence


* Supporting account strategy execution, leadership meetings, relationship assessment activities, and targeted client programs that advance account plan objectives


* Developing, tailoring, and coordinating account materials, content, and events in support of account leaders, pursuits, proposals, and client relationship strategy


* Managing cross-functional account operations, including risk and compliance coordination, procurement support, contract management activities, onboarding and offboarding support, and team communications


* Analyzing market, client, and competitive intelligence and identifying process improvement or automation opportunities that support profitable account growth and efficient delivery

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to provide clear guidance to others

The team

At Deloitte, clients are at the heart of everything we do.

As a part of Client Excellence, the CAM program is comprised of professionals who are dedicated to providing our most important client accounts with streamlined, cross-functional support.

CAMs, like other Deloitte practitioners, are aligned to an industry.

Qualifications

Required:


* Bachelor's degree


* 4+ years of experience in account management, consulting, or both


* 4+ years of experience in project management


* 2+ years of experience managing multiple concurrent tasks and priorities


* 2+ years of experience using Microsoft Office applications, including PowerPoint and Excel


* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.


* Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:


* Experience working in a profes...