Internal Operations Manager

Job Overview


* Company: Building Restoration Services


* Salary/Pay Rate: $95,000- $120,000 per year


* Location: Boston, MA / In-house position


* Job/Employment Type: Full Time


* Project Scope: Commercial Building Restoration, Internal Operations, Purchasing, Project Planning, Production Tracking, and Process Improvement


* Mandatory Licenses & Certifications: None specified

The Opportunity

You will serve as the central operational link connecting Building Restoration Services leadership, estimating, project management, accounting, purchasing, field operations, and foremen.

This is a strictly in-house operations position.

A separate Field Operations Manager is responsible for field personnel and daily jobsite operations.

Your focus will be ensuring that every active project is properly planned, supplied, documented, and progressing according to schedule.

You will maintain visibility across the company's active workload, identify issues before they become emergencies, track responsible parties and deadlines, and ensure critical operational tasks are completed.

This role is designed for an experienced construction operations professional who understands how projects move from award through completion and can bring structure, accountability, and consistency to a fast-moving restoration operation.

How You Will Make an Impact


* Coordinate project handoffs from estimating into operations.


* Lead pre-job planning and project startup meetings.


* Create detailed load lists covering materials, tools, equipment, and required safety supplies.


* Identify long-lead materials early and coordinate purchasing before they can affect project schedules.


* Manage material sourcing, buyouts, purchase orders, and delivery tracking.


* Ensure projects are fully supplied and operationally prepared before mobilization.


* Prepare complete job packages and conduct structured handoffs with foremen.


* Confirm project scopes, schedules, production goals, responsibilities, and key deadlines.


* Maintain visibility into outstanding tasks, responsible parties, and due dates.


* Monitor project schedules, purchasing activity, and production progress.


* Identify delays, missing information, and unresolved operational issues and ensure appropriate follow-up.


* Coordinate communication between company managers and field personnel.


* Assist with change-order tracking and project closeout activities.


* Help leadership maintain a clear picture of the status and needs of every active project.

Software Management

You will oversee the consistent use of  Building Restoration Services' internal operational software.

Key responsibilities include:


* Keep project information accurate and current.


* Monitor every active job through the system.


* Track production against labor budgets, expectations, and project goals.


* Review project photographs, reports, action items, ...