Operations Manager

Description

The Operations Manager is responsible for oversight of the day-to-date operations of the dental offices under their supervision and ensuring that the clinic is served by capable, trained and self-motivated team members and doctors, who understand and buy into the company's purpose and mission, as demonstrated by their actions.

Responsible for profit & loss and overall success of the practices in the local market.

This position works 8am-5pm, M-F.

Pediatric Management experience required.


* Directs and supervises Practice Managers and employees engaged in center operations.


* Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.


* Assists in planning and preparing work schedules and assigns employees to specific duties.


* Assists in hiring, training, and evaluating Practice Managers in consultation with Human Resources.


* Provides performance management, including employment separations in consultations with Human Resources.


* Assists in developing and maintaining new policies, procedures and training programs for the center.


* Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.


* Recommends cost saving methods to improve efficiency of center.


* Provides sales and marketing support by conducting various events to present information and education on specialty services to customers and community.


* Supports Lead Doctors to identify and resolve problems with service to customers.


* Participates in work of subordinates to facilitate productivity and customer service or overcome difficult aspects of work.


* Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures


* Assists with annual forecasting and strategic planning for centers in the region.


* Performs other duties as assigned.

We take care of our valued employees by offering:


* Paid Time Off


* Paid Holidays


* Medical, Dental and Vision benefits


* Health Savings Account, Flex Spending


* 401K


* Short and Long Term Disability Insurance


* Life Insurance


* Opportunities for Community Giving Back

Requirements

Education/Experience:


* Bachelor's degree is preferred, but not required.


* Minimum of 3 years of experience in dental or related fields


* Minimum of 2-3 years of management experience.

Specific Skills:


* Effective communication and interaction with all levels of employees and customers.


* Establish and maintain working relationship with all levels of colleagues.


* Leadership capabilities.


* Analytical skills.


* Basic understanding of financial statements and key metrics surrounding the dental field.