EHR Specialist I (Financial)

General Purpose

We are seeking detail-oriented and proactive Financial PointClickCare Configuration and Support professionals to join our team as a EHR Specialist I.

This role is essential in providing comprehensive support to ensure the smooth operation of our financial processes.

The ideal candidates will possess a strong understanding of Long Term Care billing, LTC/Insurance Contract comprehension, 3+ years of PCC Financial software experience and demonstrate excellent analytical skills, enabling them to assist in various financial tasks while maintaining accuracy and compliance.

Essential Duties


* PointClickCare Financial Configuration tasks, not limited to setting up new Contracts, updating Rates, Claim testing, PCC error investigation and resolution.


* Audits


* Support the finance team with configuration and maintenance of PointClickCare financial records.


* Respond to inquiries related to financial processes and provide exceptional customer service to internal stakeholders.


* Collaborate with team members and provide PCC education as needed.


* Maintain confidentiality of sensitive financial information while adhering to company policies.


* Support additional software platforms utilized by the Accounts Receivable team such as Waystar and RFMS.


* Assignment of additional Financial tasks as needed.

Qualifications


* PCC financial software experience is required.


* 3+ years LTC LTC Regional AR experience required.


* Strong analytical skills with attention to detail and accuracy in data management.


* Excellent communication skills, both written and verbal, for effective collaboration with team members.


* Ability to work independently as well as part of a team in a fast-paced environment.


* Ability to manage time and complete tasks timely.


* A Bachelor's degree in finance, accounting, or a related field is preferred.

Preferred:


* Microsoft Excel: 2 years (Preferred)


* PointClickCare Financial multi-facility configuration experience- 3 years (Required)


* LTC Accounts Receivable - Regional AR Consultant: 3 years (Required)

Physical Demands


* Prolonged periods of sitting and working at a computer workstation, with extensive use of monitors, keyboard, and mouse.


* Frequent use of fine motor skills for typing, data entry, and system navigation, requiring repetitive hand and finger movements.


* Visual acuity to read, analyze, and interpret detailed financial data, reports, and system configurations for extended periods.


* Ability to communicate effectively through speaking, hearing, and understanding verbal and written instructions in a professional setting.


* Occasional standing, walking, or lifting of items up to 10-15 pounds, such as files or office equipment.

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