Resident Engineer

Resident Engineer

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Job Family Definition:

The job family spans across multiple engineering disciplines.

Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE's portfolio.

Requires a broad knowledge and application of engineering disciplines, methodologies and tools.

Job Family Definition for Executive Levels only: Directs and manages a diverse team of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the company's portfolio.

Responsible for creating and communicating technical strategy within the organization and/or across the function.

Management Level Definition:

Contributions have visible technical impact on a product or major subcomponent.

Applies in-depth professional knowledge and innovative ideas to solve complex problems.

Visible contributions improve time-to-market, achieve cost reductions, or satisfy current and future unmet customer needs.

Recognized internal authority on key technology area applying innovative principles and ideas.

Provides technical leadership for significant project/program work.

Leads or participates in cross-functional initiatives and contributes to mentorship and knowledge sharing across the organization.

Key Responsibilities:


* Serve as the subject matter expert for HPE products such as Mist Wireless and Wired Assurance, EX switches, and SRX firewalls supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation.


* Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence.


* Work with overall customer-focused team to advise customers on best practices for Junos configurations and network design.


* Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development.


* Review and evaluate desig...