Supplier Quality Manager

Description

As part of Neptune's commitment to excellence and continuous improvement, we are adding a Supplier Quality Manager to the Quality organization.

This role owns the quality of incoming materials and components across the supply base — qualifying suppliers, driving supplier corrective action and performance improvement, and protecting production lines from defective purchased parts.

This is its own standalone function within Quality, working closely with Procurement/Sourcing, Engineering, and site QC Managers on supplier qualification, incoming quality, and corrective action decisions.

Responsibilities


* Own the supplier quality program across mechanical and electrical commodity categories.


* Lead supplier qualification, onboarding, and PPAP/FAI approval for new and changed components.


* Plan and execute supplier audits: ISO compliance, process capability, and on-site assessments.


* Manage the Supplier Corrective Action Request (SCAR) process from issuance through closure verification.


* Monitor supplier performance metrics (PPM, on-time quality) and drive improvement programs.


* Manage incoming quality hold, MRB, and disposition decisions with site QC Managers.


* Provide supplier quality input during NPI, sourcing, and material specification development.


* Develop and maintain the Approved Supplier List (ASL) in partnership with procurement.


* Drive supplier process control, change notification compliance, and risk mitigation.


* Lead cost-of-poor-quality recovery and supplier accountability for nonconforming material.

Requirements


* Bachelor's degree in Engineering, Business, or a related technical field.


* 3+ years' experience in supplier quality, quality engineering, or a supplier-facing technical role within a manufacturing environment.


* Demonstrated experience managing supplier qualification, audits, and corrective action processes.


* Strong written and verbal communication skills, with comfort leading supplier audits, SCAR reviews, and supplier performance reviews on-site or virtually.


* Sound, defensible judgment in MRB and material disposition decisions.


* Excellent cross-functional collaboration skills, with the ability to respectfully engage and influence suppliers and internal partners across Procurement, Engineering, and Operations.


* Flexible and adaptable to changing priorities and processes.

Preferred Qualifications


* Experience in the water metering, utility, or electronics manufacturing industry.


* Familiarity with PPAP/FAI approval processes and ISO-based supplier audit methodology.


* Working knowledge of root-cause analysis and corrective action (CAR/CAPA) processes.


* Proficiency with quality/supplier tracking systems (e.g., Jira, Windchill, or equivalent QMS/SRM tools).


* Highly motivated, hands-on, and able to work with minimal supervision.

Travel Requirements and Work Environment


* Typicall...