Vault Supervisor

Job Duties:


* Complete and maintain oversight and coordination of route and dispatch function


* Controlling the costs of operations


* Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures


* Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures


* Investigating accidents and processing required paperwork


* Developing and maintaining customer service capabilities among all operations staff.


* Responding to customer inquiries and/or complaints


* Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors


* Controlling overtime hours.

Monitoring employee vacation schedules.

Maintaining the effectiveness and efficiency of operational functions


* Short and long-range operational planning to meet branch goals


* Communication with all employees to immediately resolve any outstanding issues and/or complaints


* Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an "as needed" basis


* Knowledge of transit vault, coin vault, and CMS operations


* Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis


* Responsible for training, counseling, disciplining, conducting, and evaluating employees under their direction daily


* Communicate with customers on a regular basis


* Communication with sales and administration on an "as needed" basis regarding updates of service, customers, and payroll issues


* Assume limited responsibilities during the absence of the Operations/Branch Manager on an "as needed" basis


* Direct operations to meet broad branch objectives within policy guidelines


* Direct vault operations, including structure and scheduling, establish procedures, enforce policy


* Profitability of the branch, as related to the quality and efficiency of operations; operation cost within guidelines, as provided


* Control of losses through implementation of effective risk management, training, supervision, and discipline


* Control of damages and injuries through the implementation of safety programs, training, supervision, and discipline


* High level of observable safety, security, and effectiveness of operating practices and use of equipment


* Leadership by example - modeling appropriate behaviors and regular observation/ monitoring of route activities and crew needs


* Self-development and subordinates through on-the-job training and other training


* Analyze complex factors to decide appropriate actions and resolve situations not covered by set policies or procedures


* Ensure proper balancing of the vault daily for each shift


* Timely completion of monthly commitments as assigned by Operations/Branch

Requirements:


* Minimum of 3 ye...