Regional Director, UK

Accountabilities

Financial - Overall operational P&L responsibility for multi-contract geographic business unit operating multiple contracts delivering target £150+m revenue annually

Performance - ensuring delivery of high quality services and outcomes for customers and exceed client expectations in contracted service delivery

People - Provide inspirational and effective people leadership to regional delivery team, achieving high colleague engagement scores, supporting maximisation of talent

Clients - Hold key senior client relationships to ensure high client satisfaction and draws in Account Management capability as required to support organic growth

Transformation - Provide vision and drive to support the business transformation agenda, modernising service delivery to improve performance, customer satisfaction and profitability

Growth - Act as the Maximus senior leader for interface with key regional stakeholders and customers (eg; devolved administrations, combined authorities, integrated care boards, etc) to support year on year growth, in partnership with the Maximus Growth team

Reputation - ensures the integrity and reputation of Maximus as a trusted delivery partner

Preferred Skills & Qualifications

Essential

• 5+ years operating in a senior leadership capacity (ie; Director level role)

• Degree educated (preferably Masters), exceptionally strong on business acumen with excellent written and oral communication skills

• Commercial experience - Proven ability of winning and running high value, high performing, high quality, commercially sustainable contracts

• Demonstrable experience of successfully leading a multi-contract portfolio through geographically dispersed teams and for multiple concurrent clients

Desirable



* Experience gained within government outsourcing, local authorities, mayoral combined authorities, or other public sector and publicly funded service environments.

Experience working in regulated, complex stakeholder settings with an understanding of public service delivery would be advantageous


* Digitally literate with an interest and knowledge of utilisation of emerging technologies

Individual Competencies

• Leading people - Inspirational and progressive senior leadership style with a strong eye for talent development and track record in successful colleague engagement

• Stakeholder management - strong and respected relationship builder with positive internal and external reputation

• Successful growth-related track record of all elements of the growth cycle, from bid support, mobilisation and successful BAU delivery

• Innovation - A natural thirst for learning, challenges the status quo and acts as both a driver and enabler of change, especially in terms of the utilisation of technology

• Strategic Business Acumen

• Data-Driven Decision Making

• Growth-Orientated Mindsets

• Solution focused

• Learning Agility

Maximus Competencies

• Embraces Respect

• Pa...