Customer Quality Engineer

Your Job

The Customer Quality Engineer will coordinate all internal Molex quality activities and communications for assigned customer products and for additional Strategic customers.

They will also coordinate quality for all Molex entities producing components and assemblies for said customers.

External communication and coordination with customer suppliers, sub-contractors, DSS, ODM and CMs is required to ensure consistent quality performance and execution globally.

Location: This is a remote role with a preference for Applicants based in Texas.

Our Team

Are you looking to make a connection to your career? Come to Molex where we create connections for life.

We use innovation, engineering excellence, commitment to quality and reliability, and superior customer experience to improve communication, elevate experiences, and engage and inspire people everywhere.

Molex brings together innovation and technology to deliver electronic solutions to customers worldwide.

With a presence in more than 40 countries, Molex offers a full suite of solutions and services for many markets, including data communications, consumer electronics, industrial, automotive, commercial vehicle and medical.

What You Will Do



* Coordinate with Datacom key account, Molex, & CM's on QN's, SQA, & Quality improvement.

This includes reviewing all quality data before submitting to customers and coordinating action if required.


* Evaluating all 8D's provided to assigned customer in response to a QN.

Securing customer approval on QN's Molex wishes to close and for any change notices


* Serve as initial contact on quality issues from customer, or CM's.

Ensure availability for high-priority issues.


* Assign specific customer concerns to the most appropriate Molex personnel.

Provide global expediting for all assigned customer QN's, and liaison with Molex operating entities and assigned customer locations on all quality issues and requirements.


* Provide coordination for completion & communication of action items to meet quality targets.


* Schedule and conduct quality communications meetings and calls with customers, CM's, and within Molex.

Ensure global coordination of quality related communications regarding customers.


* Visit customer and Molex locations quarterly for proactive reviews and attend regional and/or glob al meetings with customers.

This may include participation in relationship building activities with assigned customer locations.


* Coordinate with plants globally for uniform action on all new products and change management for assigned customers.


* Provide oversight and coordination within Molex in the following ways: ensure that quality lab certifications to meet assigned customer requirements, supplier quality engineer responsibilities with Molex suppliers, and quality engineering coordination with Molex entities.

Also, coordinate lessons learned between entities.


* Participate in an internal audit team for entiti...