Client Services Rotational Intern

Kickstart your career with a hands-on internship in Client Services.

The role of the Client Services Intern for Summer 2027 works to ensure a positive experience for the client by developing and managing our deliverables.

As an intern in this role, you will perform actions and shadow other consultants daily to ensure the daily operations of the project plan for each client, troubleshoot and resolve controls issues associated with HVAC equipment, and assist the primary point of contact for the client.

You will play a key role in ensuring the success of the performance guarantee, along with resolving various issues and tackling project assignments both in the field and office.

This position will be a rotational program internship that will provide the opportunity to work in more than one area of our operations group within the Efficiency business unit.

What will you do?


* Manage timeliness and accuracy of deliverables


* Contribute to installation of hardware/software additions, change orders, and solutions


* Support verifying the performance and sustained operation of Energy Conservation Measures


* Contribute to assisting clients in issue resolution


* Learn the clients BAS and able to support


* Carry out site service when called upon


* Conduct project turnovers from construction to Client Services


* Complete Field Audit data collection associated with Capital Asset Planning


* Perform site work and shadowing of project team members


* Representation of Client Services during client training and turnovers


* Responsible for task management creation and execution through Asana process flows


* Contribute to identifying operational improvements for improved savings performance


* Periodically evaluate performance of systems for improvement opportunities


* Involved in ongoing client training, both formal and informal

What qualifications will make you successful?


* Currrently enrolled in Bachelor of Science or Engineering degree preferred
+ Commonly applicable degree programs include, but are not limited to: Environmental Engineering, Project Management, Energy Management, and Systems Technology degrees


* Understanding of and proficient in project management skills


* Excellent time management and organization skills


* Proficient in Microsoft Office particularly Excel, Word, and PowerPoint


* Experience using task management programs or knowledge with Asana


* Excellent analytical skills and attention to detail


* Excellent communication skills, both verbal and written


* Proven track record of providing excellent customer service


* Effective working in team environment

Character Requirements:


* Integrity: being above board in all internal & external relationships


* Decisiveness: can sort through information and make appropriate and timely decisions


* Initiative: recognizes opportunity and action without being asked
...