Internal Communications Specialist

Job Title: Internal Communications Specialist / Associate

Job Location: Atlanta, Georgia

 

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

 

As a Internal Communications Specialist / Associate you will plan and deliver clear, timely and consistent internal communications across DGF NORAM.  This role supports senior leadership communications, employee engagement and key regional business priorities.  You will be managing internal channels and provide templates, standards and guidance that enable products, functions and locations to communicate effectively.

 

Key Responsibilities:


* Manage the regional internal communications calendar and recurring business communications


* Draft and coordinate CEO, NMB and leadership communications


* Support selected leadership calls, town halls, employee forums and organizational announcements


* Develop communications for regional initiatives including Simply Grow, Service First, EOS and employee engagement campaigns


* Create multimedia content, including videos, graphics and digital communications, to support leadership, employee engagement and company initiatives


* Support regional Smart Connect publishing, governance, adoption and training


* Create employee stories, leadership messages, campaign materials and channel content


* Provide templates, guidance and toolkits for products, functions, countries and stations


* Coordinate sensitive or time-critical internal communications with the accountable business and functional stakeholders


* Monitor channel performance and use insights to improve communications effectiveness


* Maintain brand and communications consistency in line with DHL Group and Divisional guidelines


* Maintain alignment with Divisional Communications, HR, Marketing and other relevant teams

 

Skills / Requirements:


* Education Level: Bachelor’s degree in Communications, Journalism, Marketing, Business or a related field, or equivalent relevant experience


* Experience Level: Recent graduate or up to 2 years’ experience.


* Excellent written and verbal communication skills


* Strong editing, storytelling and presentation capabilities


* Sound judgement when handling senior or sensitive communications


* Ability to manage multiple priorities and work effectively with different stakeholders


* Strong organization and project management skills


* Understanding of internal channels and employee engagement


* Proficiency in Microsoft 365, including Outlook, Teams, PowerPoint and SharePoint


* Experience with digital publishin...