Customer Development Specialist - WA, OR, AK

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Customer Development Specialist – WA.

OR, AK

As a Customer Development Specialist (Inside Sales Representative) within the US Sales Group for Pet Health, you will drive sales of Elanco products within an assigned geography.

In this role, you will utilize our CVS selling model, territory management, and digital marketing to create an exceptional customer experience while maximizing sales performance.

 

Your Responsibilities:


* Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets.


* Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth.


* Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM.


* Maintain in-depth technical knowledge of Elanco’s product portfolio to effectively lead new product launches and brand initiatives.


* Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction.

 

What You Need to Succeed (minimum qualifications):


* Education: Associate degree or High School Diploma / GED with equivalent level of experience.


* Experience: Previous experience in inside sales or the animal health industry.


* Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams.

 

What will give you a competitive edge (preferred qualifications):


* Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.


* Strong communication, interpersonal, and presentation skills.


* Ability to identify and solve customer issues strategically through Elanco organizational capabilities.


* In-depth knowledge of the Companion Animal market, customers, and products.


* Proven track record of delivering creative customer solutions.

 

Additional Information:

Travel: 5-10%

Location: Remote – US – Must live in Washington, Oregon, or Alaska to be eligible
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