Residential Shift Supervisor

Residential Shift Supervisor (RSS) position at Vista Care.

Core Responsibilities Operational & Shift Oversight: Provides operational supervision for assigned residential locations, oversees shift transitions, and coordinates with the Residential Manager and scheduling team to maintain required staffing coverage.

Staff Management & Development: Tracks DSP attendance, provides coaching, mentorship, and corrective actions, assists with onboarding, and delivers required training including Medication Training.

Individual Care & Crisis Support: Ensures compliance with Individual Support Plans (ISPs) and Behavioral Support Plans (BSPs), offers crisis behavioral intervention/debriefing support, and assists with direct care or medication distribution as needed.

Quality, Safety & Audits: Conducts monthly program inspections and audits, monitors vehicle maintenance, tracks medication errors with the quality team, and enforces abuse prevention and mandatory reporting policies.

Site Administration: Coordinates on-site supply needs with the Residential Manager and maintains accurate financial records for groceries, supplies, and household items.

Qualifications & Requirements Basic Criteria: Minimum age of 18, valid driver's license, successful completion of a caregiver background check, and computer proficiency.

Preferred Background: 1+ years of experience as a caregiver or Direct Support Professional (DSP), 1+ years of direct supervisory/management experience, and prior background in residential or human services.

Key Skills: Critical decision-making, task prioritization, attention to detail, strong interpersonal skills, independent working ability, and professional boundary maintenance in a fast-paced environment.